Contact information
Oria Gems is the trading name of Ningbo Junyao Trading Co., Ltd., a gemstone and jewellery business. This page sets out who we are and how to reach us, as required by consumer protection and e-commerce law in the markets we sell to.
Business details
| Company name | Ningbo Junyao Trading Co., Ltd. |
| Trading name | Oria Gems |
| Website | shop.oriagems.com |
| Registered address | D216, Room 501, Building 1, No. 88 Meishan Qixing Road, Meishan Subdistrict, Beilun District, Ningbo City, Zhejiang Province, China |
| Office and warehouse address | Shiqi Residential District, Haishu District, Unit 105, Entrance 3, No. 44 Yongjingyuan, Ningbo, 315176, Zhejiang, China |
| Cutting workshop | Colombo, Sri Lanka (visits by appointment only) |
| dan@oriagems.com | |
| Phone / WhatsApp | +86 131 2096 5366 |
| Opening hours | Monday to Friday, 09:00-18:00 China Standard Time (GMT+8) |
Returns address
Do not ship a return before you have a return reference from us — unmarked parcels are difficult to match to an order. Once you have the reference, send it to:
Ningbo Junyao Trading Co., Ltd.
Returns reference: the number we sent you
Shiqi Residential District, Haishu District, Unit 105, Entrance 3, No. 44 Yongjingyuan, Ningbo, 315176, Zhejiang, China
Complaints and disputes
Write to dan@oriagems.com with your order number and we will reply within one business day. If we cannot resolve the matter between us, consumers in the EU, the UK and elsewhere may have the right to use a local alternative dispute resolution body or their national consumer authority. Nothing in this page limits your statutory rights.